Volume and Shipping Discounts:

Please take advantage of our volume discounts!

If your order totals 4 pounds, you will receive a $1 discount off your entire order.
If your order totals 5 pounds, you will receive a $2 discount off your entire order.
If your order totals 6 pounds or more, you will receive a $3 discount off your entire order.*

When ordering Single-pot Samplers, the price is reduced to $1 per package if you order 24 or more.

Orders of 15 pounds or more receive FREE SHIPPING! **

*Not valid with free shipping on orders of 15 or more pounds.
**Not valid with any other offer or discount. Does not include Single-pot Samplers. All 15 or more pounds must ship to the same address. Does not apply to orders placed for Alaska, Hawaii or anywhere outside the contiguous US.

Shipping:

All shipping rates are generated directly through our shippers' automated systems and are not subject to change. All rates on the site apply to orders shipped within the contiguous United States. For shipping to other areas and/or questions concerning shipments, please call (800) 233-5443 or email info@berresbrothers.com and we'll be happy to help you out!

Shipping Damage/Returns:

Our continued commitment to customer satisfaction is the foundation of Berres Brothers Coffee Roasters, Inc.  If your package is damaged or in any way not to your satisfaction, we will be happy to replace it or offer a full refund. If you have any questions or concerns with your order please call us immediately at (800) 233-5443 or send an email to info@berresbrothers.com.

Questions Regarding Credit Card Transactions:

If you have a question regarding a credit card transaction, please contact us rather than Visa or Master Card! If we need to contact you, we ask that you allow us at least 48 hours (2 working days) to research the situation. If we need to make an adjustment to your transaction, we will do so within 15 days (if not sooner!). If you have any questions or concerns, please contact us at (800) 233-5443 or email info@berresbrothers.com.

Pricing:

The international coffee market is uncertain, so we must include a disclaimer that our prices and shipping rates are subject to change without notice.

Privacy:

Berres Brothers Coffee Roasters, Inc. (http://www.berresbrothers.com/) respects the privacy of every individual who visits our web site and content pages (collectively, the http://www.berresbrothers.com/ web site). To tailor your online shopping experience and make it richer and more valuable to you, we may periodically gather information such as your name, addresses, telephone number, or e-mail address. 

Security:

When you make a purchase using the http://www.berresbrothers.com/ web site we want you to feel confident that any credit card information you provide will remain confidential. Our partners at Dynamic Webware Solutions, LLC use a secure transmission system (known as SSL encryption). Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. All information is stored on a secure server that is not accessible through the internet.

We strive to maintain the reliability, accuracy, completeness and currency of personal data in our databases and to protect the privacy and security of our databases. Although we and Dynamic Webware Solutions, LLC cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.

Cookies:

Some information is placed automatically on your computer's hard drive. When you visit the http://www.berresbrothers.com/ web site, we may store some information in the form of a "cookie" or other similar file that is automatically downloaded to your computer. If you do not want cookies sent to or stored on your computer's hard drive, most browsers allow you to erase cookies from your computer's hard drive, prevent them from being stored or trigger a warning before a cookie is stored. Please refer to your browser's instructions or help area to learn more about these functions.

Links:

The http://www.berresbrothers.com/ web site contains links to other sites. Berres Brothers Coffee Roasters, Inc. (http://www.berresbrothers.com/) is not responsible for the privacy policies of other sites, and we encourage you to read the privacy statements of every web site that collects personally identifiable information. This privacy policy applies solely to information collected here.

You may contact us if you have any questions about this privacy statement, the practices of this site, or the dealings with this site:

E-mail at info@berresbrothers.com
Call us (800) 233-5443